What happens if a technician is running late?
If a technician from Summers Plumbing Heating & Cooling is running late, you can expect a dedicated emphasis on communication. Our team prioritizes keeping customers informed to minimize any inconvenience. Although specific details about handling delays were not found in the provided documents, it is common practice at Summers to notify customers promptly and offer convenient alternatives if delays occur.
Summers takes pride in its exceptional customer service, as evidenced by reviews praising the responsiveness and courtesy of technicians like Justin and Cole, who reassured customers during inconvenient situations[0]. You can contact us directly at any time for updates or concerns about your appointment[1].